Tag: facebook

  • Social Media User Engagement – Facebook is Still King [Study]

    Facebook is King
    Many social networks were launched in the last few years and attained a respectable amount of popularity. They’ve found their place in brands’ social strategies.

    But, it looks like Facebook is not relinquishing its hold on the market anytime soon…

    A recent study by Pew Research Center found that Facebook is the dominant network for user engagement followed by LinkedIn and Pinterest. 71% adults had Facebook accounts in 2013 as opposed to 22% and 21% on LinkedIn and Pinterest respectively.

    What Facebook is also succeeding in is drawing users to login multiple times in a day. While 63% of Facebook users check the site at least once a day, 40% login multiple times.

    According to the study, 36% adults use only one social network. A whopping 84% of those who use only one major social network said that Facebook is the chosen site.

    How does this affect B2B marketers in specific?

    Facebook is an indispensable part of most marketers’ social strategy. B2B marketers are also using Facebook organically and through paid ads for various purposes ranging from building a strong audience base to selling their products.

    The principles of using Facebook for marketing don’t change too much whether it is B2B customers or B2C customers. Brands still have to build a fan base, target them with relevant content, engage them and try to convert them.

    It’s important to remember that most people visit Facebook for personal and not professional reasons. So it’s best for marketers to engage with the personal side of the prospect and target him when he is ‘off guard’. GE does this brilliantly with various subtle messages, contests, and trivia such as, the picture of a particular mobile power plant displayed on their Facebook page that weighs 2300 tonne!

    The B2B buying process is different from the B2C process and wherein buyers are likely to require more engagement and information before they take a decision. Subtle, but interesting engagement can help build predisposition towards the brand. Visual content can engage the eyes, ears and mind and communicate information powerfully. This can influence the buyer’s decision, which can be critical when it comes to choosing between companies that don’t have significant differentiation.

    Facebook, like other social sites, is all about content and an added advantage is that it has a wider base of visitors than others who visit it more often. This is a compelling combination and probably the reason why so many B2B brands like CISCO, Dell, Fluke and GE use it to promote their brands.

    If you think Facebook is all about consumer marketing and LinkedIn is only about business, think again! Facebook can be a powerful tool for B2B marketers too if used well. Do you know of any B2B brands that are doing a great job on Facebook? Let us know.

    Image Source: Outsourced Communications

  • Facebook and Twitter Updates for the Week

    Facebook

    News Reader Service

    According to a Re/Code update, Facebook is going to launch a news reading service, ‘Paper’, by the end of this month.

    ‘Paper’ will reportedly be a Flipboard look-alike in the way it works where it will choose social updates along with news stories from publications that are of interest to a user. As per Re/Code’s update, ‘Paper’ will include Facebook posts.

    During the launch of the new look for the News Feed in March 2013, CEO Mark Zuckerberg had expressed a desire to bring out a ‘personalized newspaper’ and ‘Paper’ seems to be another result of that desire.

    Facebook has declined to comment on this. So, we do not know if ‘Paper’ is going to be a standalone app or if it will be in any other format.

    Keep an eye on this space! We will bring you an update on this once Facebook confirms the news.

    Acquisition of ‘Branch’

    How Branch WorksNew York based start-up ‘Branch’, is the latest addition to Facebook’s arsenal. ‘Branch’, which is into social discussion tools, will form Facebook’s Conversations group and aims to help users connect with other like-minded people. Facebook also gained ‘Potluck’, built by ‘Branch’ in this deal. ‘Potluck’ focuses on content sharing and discussion rather than signs of engagement such as likes.

    The acquisition news was announced through a Facebook post by Branch co-founder Josh Miller. Branch’s capabilities will help in building rich, consistent conversations.

    This looks to be another effort by Facebook to improve the content offered to users.

    Twitter

    Twitters-New-Web-InterfaceTailored Audiences Expanded

    Twitter is partnering with Epsilon to offer marketers new ways of targeting ads through its Tailored Audiences feature.

    Using the SecureConnect technology, marketers can delve into their own audience and zero in on focused segments based on data provided by Epsilon.

    New Web Interface

    Twitter announced the launch of its new web interface through a tweet recently.

    Twitter’s website was behind its iOS and Android sites. With this launch, Twitter is trying to reduce that distance.

  • The Social Media Race – Pinterest and LinkedIn Trump Twitter [Study]

    Frequency of social media site useA study by Pew Research Center has found that contrary to widespread belief about the popularity levels of Twitter, it is Pinterest and LinkedIn that are stealing the thunder in the social media world.

    The study covered Facebook, Twitter, Pinterest, Instagram and LinkedIn.

    Pinterest’s popularity has spiked over the past year, with 21% respondents saying that they use the site more today compared to 15% who said they used Pinterest over a year ago.

    On the other hand, 22% of the respondents said they use the Linkedin. These numbers are quite high compared to just 18% of the respondents stating that they use Twitter.

    But the tables turn when it comes to engagement. 46% of the survey respondents said that they check Twitter every day. The result for Pinterest and LinkedIn was 23% and 13% respectively.

    The figures for Facebook prove that the social network is still at the top. 71% survey respondents said they use Facebook, compared to 67% last year.

    This study has sprung a surprise in the finding that Pinterest and LinkedIn have surpassed Twitter in popularity. However, seeing the increased popularity and emphasis on visuals, this is a development that is in line with the industry trends.

    The fact that Facebook is still the top ranking social site is definitely not surprising. Seeing the way Facebook has ruled the social roost until now, it is expected that it will be topping the chart for some more time.

    Did the Pew study results take you by surprise? Let us know what you think in the comments section below.